Exchanges
Didn't get the right fit, or received a damaged item? We're happy to help — here's how it works.
Our Exchange Policy
- Exchanges are accepted within 14 days of delivery
- Available for size mismatch or damaged/defective items
- The item must be unused, unwashed, and have original tags attached
How to request an exchange
- Fill out the form below with your order number and details
- Attach a photo if the item is damaged (optional but helps us move faster)
- Our team will review and reach out within 2 business days with next steps
Questions before you submit? Reach us at care@tokabear.com or WhatsApp +91 9976997631.